Support
Support & Help
Snap your plate, keep the sticker — here's how.
How to
- 1
Scan a meal
Open the Today tab and tap the camera. Hold your phone over the plate so the whole meal is in the frame, then take the photo. NutriScan cuts the food out on your iPhone and turns it into a sticker with its grade and approximate kcal.
- 2
Scan a packaged product
Switch the camera to barcode and point it at the code on the pack. NutriScan looks the product up in Open Food Facts.
- 3
Edit a portion
Open the meal, tap the portion and change the grams. Calories and macros update right away. Every number is an estimate, so fix anything that looks off.
- 4
Make a challenge
In Profile → Challenges tap New, or open any sticker and start one from there. Pick a sticker and a goal: eat something like it again 3, 5 or 10 times, or have 3, 7 or 14 days with an A or B grade. The badge is your sticker inside a progress ring.
- 5
Change the background
Open Profile → Background and pick a paper: grid, dots, lined, blobs or kraft. It changes across the whole app at once.
- 6
Restore purchases
On a new iPhone signed in to the same Apple ID, open the Premium screen and tap Restore. Premium comes back without an account.
Frequently asked
Is NutriScan free?
Yes, to start. The free version includes a daily allowance of meal scans, your sticker board, grades and your daily target. NutriScan Premium removes the scan limit. Apple shows the price for your country before you buy.
How accurate are the calories?
They are approximate. The AI estimates foods and portions from one photo, and it can be wrong — especially with sauces, oil and mixed dishes. Edit the grams on any meal to make it closer.
What happens to my photos?
To recognise the food, the meal photo is sent to Google’s Gemini model through Firebase AI Logic. The cutout itself is made on your iPhone. Your stickers, meals and profile are stored only on your device.
Do I need an account?
No. There is no sign-up and no email. Your board, meals, plan and challenges stay on your iPhone.
Does it work with my diet?
NutriScan does not follow one diet. It estimates kcal, protein, carbs and fat and gives a balance grade, so you can use it with vegetarian, low-carb or any other way of eating. It is not medical advice.
How do I cancel Premium?
Premium is an auto-renewing subscription managed by Apple. Open Settings → your name → Subscriptions → NutriScan and cancel at least 24 hours before the end of the current period. Deleting the app does not cancel it.
How do I delete my data?
Everything you log lives on your device, so deleting the app deletes it. For analytics or subscription records held by our providers, email us and we will help.
Need more help? Contact us
For a technical issue, a subscription question or a data request, email us — we typically respond within 24–48 hours. It helps to include your iPhone model, iOS version and the app version.